Subscription and Terms Agreement
Welcome to the DAHUA.ai platform! Below are the subscription plans and terms of use. Please carefully read the following information before subscribing or using our services.
Subscription Plans and Feature Comparison Table
| Subscription Plan | Free Plan | Basic Plan |
|---|---|---|
| Price | $0 | $15 / month, $120 / year (in USD) |
| Are unused credits cumulative? | No | Yes |
| Cancellation Policy | Not applicable | After cancellation, the remaining balance can be used within 3 months until fully depleted. If the balance is below 15 credits, the plan will switch to the free plan on the 1st day of the following month. |
| Credits | Lifetime 30 credits | 150 credits per month |
| AI Feature Credit Usage | Free Plan | Basic Plan |
| Create | 5 credits/use | 5 credits/use |
| Revise | 5 credits/use | 5 credits/use |
| Analysis | 5 credits/use | 5 credits/use |
| Question Bank | Not available | Available |
| Export | 2 credits/use | Free |
| Customer Support | 72 hours | 24 hours (Weekdays only) |
| Beta Features | Not available | Early access |
| Usage Reference | Approx. 3 projects | Approx. 30 projects per month |
| Advantages | Free trial | Early access to Beta features, cost-effective credit packages, and can be combined with the “Pay-As-You-Go” model. |
Basic Plan Details
- Price
- Monthly Subscription: $15 / month
- Annual Subscription: $120 / year
- All subscriptions are billed in USD.
- Subscription Confirmation
- After a successful subscription, the system will immediately send a confirmation email to the registered email address.
- The email will include a form for changing or canceling the subscription for those who need it.
- Payment and Notifications
- Auto-Deduction:
- The system will automatically deduct the subscription fee from the user’s credit card.
- On the deduction date, the user will receive a deduction notification email.
- Three days before each deduction, the system will send a reminder of the next deduction date.
- Changing or Canceling Subscriptions:
- If users need to change their subscription plan, they must complete the cancellation or modification before the next deduction date.
- If users are notified in advance and fail to cancel by the deadline, no refunds will be issued for the deduction.
- Auto-Deduction:
Special Note
- DAHUA.ai reserves the right to modify subscription terms and pricing at any time, and any changes will be notified in advance.
- The final interpretation of this agreement belongs to DAHUA.ai.
For inquiries, please contact our customer support team: service@dahua.ai